Last updated: July 22, 2026
Privacy Policy
What we collect
- Your account: your email address and the business name you set.
- Failed-payment data from your Stripe account(via Stripe Connect, with your authorization): invoice and customer identifiers, the customer's email address, amounts, currencies, decline codes, and payment status. We only read what is needed to recover failed payments.
- Waitlist: the email address you submit.
We neversee or store card numbers. Card updates happen inside Stripe's own hosted billing portal.
How we use it
Exclusively to provide the service: detecting failed payments, retrying charges, sending recovery emails on your behalf, and showing you recovery reports. We do not sell or rent data to anyone.
Who processes data for us
Supabase (database & authentication), Stripe (payment operations), Resend (email delivery), Anthropic (generation of recovery-email text), Lemon Squeezy (our own billing, as merchant of record), and Vercel (hosting). Each receives only what it needs to perform its function.
Cookies
We use only the cookies required to keep you signed in. No advertising or cross-site tracking cookies.
Data retention & deletion
Account and recovery data are kept while your account is active. To delete your account and its data, email support@recoverbill.com — we complete deletion within 30 days. Disconnecting RecoverBill from your Stripe (Stripe dashboard → Authorized applications) stops all data access immediately.
Your rights
Depending on your jurisdiction (including GDPR and LGPD), you may request access, correction, export, or deletion of your personal data at the address above.